Verkoop binnendient/sales support medewerker

Are you commercially minded and energised by both customer contact and marketing? Then this varied role could be the perfect fit for you.

Alia Instruments develops and supplies innovative measurement solutions for the dredging, maritime and mining industries. The company’s flagship product is the Alia Density Meter (ADM), a unique non-nuclear slurry density meter used worldwide in challenging applications where traditional measurement methods fall short. From the Netherlands, Alia Instruments works with international customers, including organisations active in dredging, shipbuilding and mining.

Due to the company’s growth, we are looking for an inside sales / sales support specialist.

In this role, you ensure that the sales process runs smoothly, from the initial customer contact through to the administrative processing of orders. You will also play an important role in strengthening the organisation’s online visibility and generating new leads.

Your responsibilities include:

• Generating new leads through online marketing activities and digital campaigns;
• Contributing ideas for marketing strategies, content and online visibility;
• Processing and following up on leads in the CRM system;
• Contacting potential customers and gathering relevant information;
• Preparing quotations in collaboration with the sales team;
• Following up on quotations and maintaining customer relationships;
• Keeping customers informed about the progress of their orders;
• Supporting export and transport documentation;
• Assisting with order documentation and invoicing;
• Responding to incoming enquiries and telephone calls.

You enjoy connecting with people, work accurately and feel comfortable in an international environment.

You also recognise yourself in the following:

• MBO+ level of working and thinking;
• An affinity with sales, marketing and customer contact;
• Good command of the Dutch language;
• Excellent written communication skills in English;
• Experience with CRM systems is an advantage;
• You are proactive, independent and well organised;
• You can easily switch between commercial, administrative and marketing-related activities.

• A competitive salary in line with the market;
• 30 days of annual leave and 8% holiday allowance;
• A good pension scheme;
• Opportunities to follow training programmes and courses through the Demcon Academy, allowing you to further develop your knowledge and skills;
• A company laptop and mobile phone;
• An active staff association, with monthly activities such as social drinks and an annual Demcon weekend, as well as annual sporting events.